Collection of your Personal Information
In order to better provide you with products and services offered, My Glo may collect personally identifiable information, such as your:
|First and Last Name
If you purchase My Glo's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through My Glo's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
My Glo collects and uses your personal information to operate and deliver the services you have requested.
My Glo may also use your personally identifiable information to inform you of other products or services available from My Glo and its affiliates.
Sharing Information with Third Parties
My Glo does not sell, rent or lease its customer lists to third parties.
My Glo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. My Glo may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to My Glo, and they are required to maintain the confidentiality of your information.
My Glo may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on My Glo or the site; (b) protect and defend the rights or property of My Glo; and/or (c) act under exigent circumstances to protect the personal safety of users of My Glo, or the public.
Tracking User Behavior
My Glo may keep track of the websites and pages our users visit within My Glo, in order to determine what My Glo services are the most popular. This data is used to deliver customized content and advertising within My Glo to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by My Glo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the My Glo website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
|Delete your personal information from our records; and
|Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
|Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
|Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
|Debug to identify and repair errors that impair existing intended functionality;
|Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
|Comply with the California Electronic Communications Privacy Act;
|Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
|Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
|Comply with an existing legal obligation; or
|Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
My Glo does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, My Glo may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from My Glo or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from My Glo, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Changes to this Statement
My Glo welcomes your questions or comments regarding this Statement of Privacy. If you believe that My Glo has not adhered to this Statement, please contact My Glo at:
Huntersville, North Carolina 28078
Effective as of November 29, 2023
Frequently Asked Questions
What is Mycelium
To put it simply, mycelium is the root-like structure of mushrooms. There is much more to it you can explore in the interactive video above! Just click play >
How does My.Glo handle growth and dehydration?
Our products stop growing on day 10 of colonization when we dehydrate them. We dehydrate at a specific temperature to ensure the best outcome.
How Can Mycelium Improve Air Quality?
If you've observed cleaner, fresher air since introducing a My Glo mycelium pendant to your space, it's not just in your head. The magic behind this is the incredible properties of mycelium:
- Natural Filtration: The dense network of mycelium can act like a passive filter, trapping particles and pollutants, much like how a HEPA filter captures dust, pollen, and other particulates.
- Pollutant Absorption: Think of mycelium as nature's activated carbon. Some fungi can absorb and break down certain airborne chemicals, keeping your air less polluted.
- Humidity Regulation: Just as plants play a role in regulating indoor humidity, so does mycelium. A balanced humidity reduces mold growth, leading to better air quality.
- Microbial Balance: Mycelium introduces a specific microbial community that might positively influence your indoor air ecosystem, akin to having air-purifying plants in your room.
So, while your My Glo light adds a touch of beauty to your decor, it's also hard at work making your indoor environment healthier. It's nature and science, beautifully intertwined.
How durable and long lasting are My Glo products?
While they have an infinite shelf life indoors, direct exposure to outdoor elements for prolonged periods will cause decomposition.
Dried mycelium is strong and solid material similar to a soft wood.
Can My.Glo products be used in moist environments, such as bathrooms?
They can withstand moist environments, but prolonged immersion or direct contact with water will cause them to biodegrade
What drives the innovation behind My.Glo products?
We're inspired by nature's genius. Our goal is to bring sustainable, functional, and aesthetic solutions from nature into everyday living spaces.
How does My.Glo ensure product safety?
Our products are cultivated in a sterile environment and undergo thorough drying and curing before shipment, ensuring their safety for consumers.
Do you have research to support My Glo’s claims
Yes! It all starts with nature but our interest began when we saw the science. Take a look at the cited research we incorporate into our process and findings